Privacy Policy
Hostari ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you use our game server and VPS hosting services.
Last updated: 20 Aug 2024
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data: first name, last name, username or similar identifier
- Contact Data: billing address, email address, telephone numbers
- Financial Data: payment card details
- Transaction Data: details about payments to and from you and other details of products and services you have purchased from us
- Technical Data: internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services
- Profile Data: username and password, purchases or orders, interests, preferences, feedback and survey responses
- Usage Data: information about how you use our website, products and services
- Marketing and Communications Data: preferences in receiving marketing from us and third parties, and communication preferences
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and maintain our services
- To process and complete transactions
- To manage your account and provide customer support
- To improve our services and develop new features
- To communicate about our services, including functionality updates, security updates, customer service and support messages
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To comply with legal obligations
Data Sharing and Disclosure
We may share your personal data with:
- Service providers who provide IT and system administration services
- Professional advisers including lawyers, bankers, auditors and insurers
- Government bodies that require us to report processing activities
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to employees, agents, contractors and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of changes by posting the new privacy policy on this page and updating the Last Updated date.
Contact Us
If you have questions about this privacy policy, contact us at [email protected].
